We provide 7 days replacement warranties. Items can be replaced during the first week.
Buyers are only responsible for the return shipping fees for warranty items. (In most cases, buyer will only have to return the problem piece rather than the entire package.).
Before returning items, please make sure you get our return address, and use regular postal service and send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
Before you return your merchandise please follow the steps below:
-Take a picture of the defective/incorrect item(s) showing the issue.
-Contact our customer service team through the email address provided on our Contact page.
*Further instructions will be given through email.
Items that refundable:
We do our best to serve our each customer the best that we can.
We will refund you for items returned within 7 days of you receiving them, for any reason. To be eligible for a refund or replacement, items must be unworn, unwashed, and in their original condition with applicable tags attached. Items that have been worn, washed, damaged, altered, or are missing applicable tags may not be eligible for a refund or replacement.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error, only partial refunds are granted (if applicable).
Buyers are responsible for return shipping with proper packaging.
On receiving items, we will refund you immediately.
The time of refund hit your account:
Once your return has been approved and processed, the refund will be issued to the original payment method. Depending on your payment provider or issuing bank, it may take several business days for the refund to appear in your account.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
CANCELLATION
Orders can only be canceled within 24 hours from the time of purchase. Orders may be canceled within 24 hours of purchase. After 24 hours, cancellation requests may not be accepted if the order has already entered processing or fulfillment.
Please contact our Customer Service to get the return address.