We aim to process and dispatch orders within 1–2 business days after successful payment. To help you plan when to expect your order, estimated delivery times may vary depending on the destination, shipping method, and other circumstances. Customers will receive tracking information by email once their order has been dispatched. This arrival date is calculated based on the approximate number of days required to process, package, and deliver your order.
Customers will be provided a tracking number once items have been dispatched. As such, a physical street address must be provided for all orders as shipping availability may vary depending on the destination address. Please provide a complete and accurate delivery address when placing your order.
If you place an order on a holiday, Saturday or Sunday, or after the cutoff on a regular business day, your order will begin processing the following business day.
We work with reputable shipping carriers, and the available shipping method may vary depending on the destination.
Delivery times vary depending on your location.
It might happen that an ordered product is not immediately available; In this case, we will promptly inform you by email about the unavailability of the product.
You will be notified by email on the morning of the delivery to ensure someone is home to assist the driver on arrival.
If you have any doubts, you can contact our Customer Service team at the e-mail in “Contact us” or through your user account.